Your brand. No sign up or log in.The quickest and most beautiful ordering experience, ever.

Why would I choose Sticky over an 'order at table' app?

• Downloading apps is slow and annoying. Our tech doesn't need an app.
• Creating order friction (by making your customers download an app) reduces the probability they will order from their table and observe social distancing, putting your venue at risk of breaking the rules.
• Third party apps have nothing to do with your venue's identity, commoditising the relationship between you and your customers (customers build a relationship with the app instead of with you). This erodes your identity over time. In fact, these third party apps only make money when they break the direct relationship between you and your customers. We make money when this relationship is stronger, not weaker.
• Nearly all apps are bad and/or ugly because developers built them quickly in response to COVID-19. We started building our tech before Coronavirus was something any of us had heard of, making us user experience experts in discovery and retail.
• Our stickers are an attractive reminder that your venue has a digital presence. They are a clear demo that you understand digital and want to offer something unique.

How can there really be no setup costs? How is it so cheap?

To understand how we can do this, you have to understand that the economics of startups work very differently from incumbents like EPOS providers or card payment companies. Whilst the incumbents have to employ an army of suit-and-tie travelling sales people to sell something that is similar to everything else on the market, we make something that is so visionary that it pretty much sells itself. Our customers call us and we don't employ any salespeople.

As a technology company, we approach "zero marginal costs", which means it doesn't cost us much money to onboard new customers because the hard work on product development has already been done. And when we add new features, we offer them to every customer without them having to pay any more.

Can I take regular card payments?

No, your customers must use a "mobile wallet" (Apple Pay/Google Pay) on their phone. This is a design decision rather than a limitation. If they can already pay for something on their phone or get on the tube, they're good to go. Our hunch is that mobile payments are the future, so we're excited to play a part in moving the world forward and away from paying by card.

That said, we're already working on integrations with card machines and multiple EPOS systems so you can use Sticky to run everything ecommerce at your venue.

Can you integrate with my EPOS?

If it's popular enough, yes, and we can do it for free as it allows us to work with other venues that use it. However, you should find our dashboard does nearly everything your EPOS can already: product management, stock control, 'hospitality view' for bar staff, FOH etc. And it's free.

Can I take international payments? What if my venue isn't in the UK?

Stripe's tech works around the world: there are no limits on geography. You can choose currencies product-by-product in the dashboard.

Can I control the branding of the interface?

Your identity is important to you and your customers, so we don't commoditise it like Amazon or other marketplaces. You can change the messaging, colours, logo etc. Most customers have no idea the tech is implemented by someone else. And of course, the sticker design is completely up to you. We'll make you a design that pops.

How do refunds work?

The short answer is, as you'd expect. Your customers are entitled to refunds in line with the law. You can request payments to be refunded through the dashboard. We then ask Stripe to refund the customer's money.

Can I make your stickers link to my existing online store instead?

A better question is not if you can, but if you should. Our value is making it easy for you to build better digital experiences. The dashboard will let you do this, but we only recommend it if your online store experience is better than ours.

What if something doesn't work? What does support look like?

You'll have a number you can call to speak to us directly, any time of day or night (one of us is awake for every hour of the day). We're an agile, growing startup so we move fast and build+fix things in hours instead of days.